Privacy Policy

This privacy policy (the "Privacy Policy") sets forth the data protection and privacy practices and procedures of Walla Walla Wine Club., a Washington State company, its affiliates, and its and their respective parents and subsidiaries (individually and collectively, "Company," "we," "our" or "us"), and applies to the URL,, and all other websites, social media pages and accounts owned by the Company (individually, and collectively, the "Websites"), and all mobile applications owned by the Company (together with the Websites, collectively, the "Company Sites").

TERMS & CONDITIONS These terms and conditions are an agreement between Walla Walla Wine Club and you. This Agreement sets forth the general terms and conditions of your use of the website and any of its products or services.

ACCOUNTS & MEMBERSHIP If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

ADULT CONTENT Please be aware that there may be certain adult or mature content available on the Website. Where there is mature or adult content, individuals who are less than 21 years of age or are not permitted to access such content under the laws of any applicable jurisdiction may not access such content. If we learn that anyone under the age of 21 seeks to conduct a transaction through the Services, we need to note that a current valid drivers license is required, in accordance with the Children's Online Privacy Protection Act of 1998. Certain areas of the Website will not be available to anyone under the age of 21, under any circumstances.


Through the use of the Company Site, the Company markets wines directly to consumers, and offers consumers the opportunity to create a personal account with the Company (the "Account") or to log in to the Company Sites as a guest (the "Guest Log-In"), and to take advantage of the various products and/or services, including, without limitation, the opportunity to purchase wine from Walla Walla Wine Club (the "Wine Club). The sale and delivery of orders purchased by consumers will be executed and fulfilled by Walla Walla Wine Club who holds valid licenses issued by state alcohol beverage agencies allowing for the legal sale of wine.


Although many areas of the Company Site does not require registration and may be accessed by you without having to disclose any personal information, when using the Wine Services and or other aspects of the Company Site, we may collect, use and share personally identifiable information, such as your name, age, billing address, shipping address, age, email address, telephone number, password, and credit card information (collectively, "PII"). Please remember that it is your responsibility to protect the confidentiality of your login and password data. The Company Site is directed to adults aged twenty-one (21) or older. We will process payments for wine prior to shipping the wine to the address provided.

We collect PII from you when you voluntarily provide it directly to us when you engage in activities on the Company Site. We use the PII we collect for various purposes, including to: (i) create your Account; (ii) create a shopping cart and/or process your orders placed in connection with the Wine Service; (iii) register a Wine Club membership; (iv) contact you, for example, if there is an issue with any orders placed through our Wine Service or your Wine Club membership; (v) send you email communications and/or newsletters you have requested; (vi) respond to your questions or other requests; (vii) inform you, through email, postal mail, telephone or other means, of new products, services, promotions, and offers of ours for the particular Wine Club in which you participate; (viii) contact you with respect to your use of the Company Site or changes to the Privacy Policy or other Company policies; (ix) improve the Company Site and the content, features and services provided by the Company Site, as well as customer service; (x) update and maintain the accuracy of our information; (xi) use for our internal business purposes; (xii) send you other notices in order to comply with applicable laws and regulations; and (xiii) for other purposes disclosed at the time you provide your PII. If the Wine Club in which you participate winds down, we may contact you to offer an opportunity to join a different level within the Wine Club. Depending on the activity, some of the PII we ask you to provide us is required and some is voluntary. If you do not provide the required information for a particular activity, you may not be permitted to engage in that activity.

You may contact the Company to review or update the PII you have provided by using the telephone numbers and/or addresses listed below under the heading entitled "Contact Information."


Each shipment will be a scheduled shipments. Shipments will be delivered February, April, June, July, August, September, November & December. Quantity of delivery depends on which level you have selected for a Wine Club membership.


Except as disclosed in this Privacy Policy, the Company does not share your PII with unaffiliated third parties. We may disclose your PII, solely for purposes of providing the Wine Service to you, to outside individuals and/or companies who help us: (i) bring you the products and services we offer; (ii) create, operate, and maintain the Company Site(s); and (iii) with specialized services such as payment processing, shipping, mail and e-mail distribution, mobile messaging, website(s) hosting, monitoring, analytics, promotions management, survey and mobile payment processing. We provide these third-party companies only with the information they need to perform their services. For mobile payment processing, the mobile payment service providers will provide your information to your mobile telephone service provider to bill you directly.

We may sell, transfer or otherwise disclose user information, including PII, in connection with a corporate merger, consolidation, the sale of all or substantially all assets or of a business group, or other corporate change of the Company.

We may disclose information about our users, including PII, when legally required to do so at the request of governmental authorities conducting an audit or investigation, or to verify or enforce compliance with the policies governing the Company Site and applicable laws, rules, and regulations. We may use IP addresses to identify users in cooperation with Internet service providers or law enforcement agencies, may also disclose user information whenever we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests or safety of the Company Site, our users or others.


You may opt out of your subscriptions from the Company at any time by (a) by sending us an email or writing to us at the addresses listed below under the heading entitled "Contact Information." Please allow up to ten (10) business days for changes to take place. During that time, you may continue to receive such communications from us that were already in process.

You may ask us to delete your PII from our system, however, because we archive and keep track of past transactions, you cannot delete information associated with past transactions or archived information on the Company Sites.

If you do not receive a response from us to any emails you send to us within ten (10) business days, please send us another email as your original email may not have been received.


Billing and payments You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.


If you have chosen to OPT-OUT of the membership, we will process the refund within (10) business days, after final communication email or written notice. If the monthly shipment has already been shipped, you will not be refunded the price of that shipment, but any further shipments will be cancelled.


While the Company strives to secure your PII, even reasonable security measures do not guarantee the security of any information you transmit via the internet, including to the Company. The Company cannot guarantee that information it seeks to protect will be protected under all circumstances, including those beyond its reasonable control. You acknowledge and agree that you transmit information to the Company via the Company Site at your own risk. Additionally, please be advised that if you share with others emails or URLs you receive from the Company, such sharing may allow access to limited PII on the Company's website, including your name, shipping address and product orders (in addition to the PII in the email itself). In doing so, you may be sharing your PII with others and you acknowledge that you will be sharing at your own risk.


The Company Site is directed to adults aged twenty-one (21) or older. We do not knowingly collect PII from children under thirteen (13) years of age. We will promptly delete any information later determined to be from a user younger than thirteen (13) years of age.


The Company Site is located in the United States. Your PII will be processed and shared in the United States, where data protection and privacy regulations may provide different levels of protection compared with non-United States jurisdictions. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Company Site or providing us with your information, you consent to this transfer.


The Company may modify this Privacy Policy from time to time. If we make any substantial changes in the types of PII we collect or how we use it, we will inform you of such changes by posting a revised notice on our Company Site and such changes will be effective when posted. Unless you inform us otherwise, we will use your PII consistent with the Privacy Policy currently in effect. It is your responsibility to review any such changes or updates and check the Company Site from time to time to be sure you understand all terms and conditions, agreements and policies of the Company Site and are in compliance with them. Your continued use of the Company Site following the posting of any amendment, modification or change shall constitute your acceptance thereof.


We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.


Any disputes regarding this Privacy Policy are subject to our Terms & Conditions, including that this Privacy Policy will be governed by the laws of the State of Washington, applicable to agreements made and performed in Washington State, and the Dispute Resolution Policy therein. THE DISPUTE RESOLUTION POLICY INCLUDES A REQUIREMENT THAT ANY DISPUTES BE SUBMTITED TO ARBITRATION (NOT TO A COURT OR A JURY) AND A WAIVER OF ANY RIGHT TO BRING A CLASS ACTION OR PRIVATE ATTORNEY GENERAL CLAIM. See Terms & Conditions SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE TERMS & CONDITIONS MAY NOT APPLY TO YOU.


If you have any questions or comments about our Privacy Policy, or would like to review or update the PII that you have provided to us, please contact us at:







Walla Walla Wine Club

Attn: Teresa Greene
3565 Powerline Rd
Walla Walla, WA 99362


This Privacy Policy is effective as of January 1, 2019.